Since Gina is now guiding drivers in Los Angeles County as they pay their
traffic tickets, how much longer will it be before there is such a system
in Kings County?
Six years ago, county judges rejected the Internet almost without discussion,
claiming that such a system would ever work in a jurisdiction as large,
and as diverse, as Los Angeles. But when Chief Clerk Sherri Carter came
on board in 2013, just after a massive round of layoffs, she pressed the
County’s thirty-eight courts to embrace technology. Web developers
came up with Gina, an avatar who helps drivers pay their traffic tickets
in six different languages.
Wait time dropped from as long as three hours to as little as
eight minutes, and Ms. Carter received the National Center for State Courts’ 2016
Distinguished Service Award.
The Role of Attorneys
Online systems like the one in Los Angeles have only one purpose: to help
the county maximize income and minimize expenses. Capabilities vary, but
in some cases, the drivers’ only option is to pay the entire amount
of the ticket in a lump sum. Oftentimes you are not given the option to
tell your story to a judge. Even if there was such an option, since the
driver has no advocate, the judge would almost certainly side with the
officer. While the motorists certainly save time, an attorney already
does that, because most courts allow attorneys to appear on behalf of
In sum, an attorney saves you as much time as an online portal, and even
better, helps you keep more of your money
in your own pocket.
Getting Legal Help
The aggressive lawyers at Bigger & Harman, APC, are committed to giving
individuals a voice when dealing with speeding and traffic tickets. Call
today at 661-859-1177 or email
firstname.lastname@example.org to receive the personal professional attention you deserve. En español,
llame al 661-376-0214.